Customers can return products for a refund within 45 days for Register Air Mail and EMS users, 30 days for UPS, DHL, and Fedex users after the invoice date. In addition, customers are responsible for the return shipping fee. A 15% restocking fee may be applied to the return if the reason of return is casued by human error.
We can not accept the following items for a refund:
•Any products that have exceeded the warranty or return expiry date.
•The reason of returning is caused by customer error.
•The returned product is not in its original condition.
•You refusing to pay the customs clearance fee.
•You preparing the wrong clearance documents.
•You placing a wrong order.
We offer warranty all product for 1 year expect phone or tablet replacement parts for 7 days after received as all replacement part is 100% tested before we ship. Any product that exceeds the warranty time is unacceptable.
Canceling order before dispatch is free of charge. If the package had been sent out, the order can’t be canceled. It would be better if you can inform us to cancel order as soon as possible.
Order is split into two parts: Processing and Shipping
Generally, delivery time is composed of processing time, packaging time and actual shipping time.
Processing time = From the time we receive your order to when we packaging it, 1-2 business days are needed to check your order, confirm your payment and verify your address.
Please pay attention to that we do not process your orders on weekend or holidays. Therefore, please allow another 1-2 business days to process your weekend orders.
Packaging time = After processing your order, we will send a confirmation to the warehouse. Then your order will be shipped out within 1-2 business days if it is still in stock. You will be informed if the products are out of stock.
Actual shipping time = The time it takes for the shipping companies to deliver your package to you.
In general, the delivery time of each international courier is as below:
DHL 2~7 Working Days
Free Shipping 7~14 Working Days
UPS 2~7 Working Days
Fedex 2~7 Working Days
EMS 4~10 Working Days
Since we typically ship orders in a single package, unless otherwise stated, the total length of time it will take for you to receive your order should be calculated using the longest estimated time for items in your order.
Please be aware that the shipping time may be influenced by many factors, such as customs inspection or postal delay. If you can’t receive packages within 4 weeks, please kindly inform us.
We are concerned about privacy
Information collection and use
Two types of information may be collected when you visit our web site, information that you knowingly provide us (called personally identifiable information), and information that is obtained from your visit but is not directly associated with you (called non-personally identifiable information).
Personally identifiable information
Personally identifiable information may include information that you provide to us by requesting information, when registering for special offers or programs or when you purchase products online. This may include your name, address (including billing and shipping addresses), telephone number, e-mail address, organization, city, state and zip code. We may use this information, to process and ship orders, to contact you about the status of your order, to contact you with answers to your questions, or to provide information about new and exciting products, services, promotions and corporate-related information. We may use mailings, telephone calls and e-mail to contact you.
You also may create an account through iPartShow.com at any time by providing your email address and creating a unique password. An account is not required to visit our site or to place an order through iPartShow.com. Creating an account allows you to save order information, order history, track the status of your orders and set your ordering preferences. For your privacy and security, we do not store credit card or Gift Card numbers in your account. You may change saved account information at anytime. Simply visit the Your Account page, log in with your user name and password.
For those customers who purchase products from us online, additional personally identifiable information such as credit card information will be collected by third-party payment gateway ( like Paypal.com etc.). This information is collected in order to process your order.
For those customers who register for special email offerings, we may use the zip code you provided to email special offers that apply only to your area.
We are committed to the protection of the privacy of our customers and visitors. While in the checkout process of our online store, we make use of reliable and reputable third-party payment gateway companies ( like Paypal.com etc.). These companies enable our commerce site to conduct authenticated, strongly encrypted online commerce. Customers can submit credit card numbers or other personal information to them with the assurance that they are doing business with us (not an impostor’s “spoof” of our site) and that the information which they are sending to us cannot be intercepted or decrypted by anyone else.
Requesting removal of your information
If you have registered for special e-mail offerings, you may unsubscribe from the program, by visiting the e-mail unsubscribe page or click on the links available at the bottom of any of these special offer e-mails. You may also request the removal of your information by contacting us via e-mail.
If you wish to receive more personalized information from us or change anything about your profile such as your interests or e-mail format, please click on the links available at the bottom of any of these special offer e-mails or visit the Your Account page.
Non-personally identifiable information
Non-personally identifiable information is collected without any direct association with you specifically. In the normal course of using iPartShow.com, we may collect information about your habits and usage of our sites.
Our web sites may contain technologies known as action tags, web beacons or 1×1 pixel gifs. These employ a common internet technique used to compile aggregated statistics about the effectiveness of our advertising campaigns, common navigation paths within the sites, types of browsers and platforms that access the sites and the average connection speeds used to connect to the sites. This information is used to enhance the online experience of our customers. These technologies do not use or collect personally identifiable information, such as names or address, and do not link online actions to an identifiable person.
An IP address is a number that is assigned to your computer when you are using the Internet. Web servers automatically identify your computer by its IP address. iPartShow.com collects IP addresses for the purposes of system administration, to report aggregated information and to audit the use of our site. If we are required to do so by law, for example, in response to a court order or subpoena, we will provide these IP addresses to the proper authorities.
Information sharing and disclosure
Information about you specifically will not be used for any purpose other than to carry out the services you requested from us and its affiliates. All of our affiliates have agreed to maintain the security and confidentiality of the information we provide to them.
We will not sell or rent your personally identifiable information to anyone at any time.
We will not use any personal information beyond what is necessary to assist us in delivering to you the services you have requested.
We may send personally identifiable information about you to other organizations when:
We have your consent to share the information (you will be provided the opportunity to opt-out if you desire). For example, if you opt-in for emails we will share this information with our marketing provider.
We need to share your information in order to provide the product or service you have requested. For example, we need to share information with shippers to bill and ship the product you requested.
We are required to do so by law, for example, in response to a court order or subpoena.
You may delete these files from your computer at any time. You can set your web browser to notify you if such information is about to be placed on your computer, and you can choose the option in your web browser to refuse it. If you refuse the information, you may not be able to make full use of the features on our web site.
“Email a Friend” or “Email your Wish List”
If you elect to use our “Email a Friend” or “Email your Wish List” service for informing a friend about our site or products you are interested in, we may ask for your email address, your name, the email address and the name of your friend. iPartShow.com will automatically send the friend a one-time email on your behalf. iPartShow.com does not store this information. It is only used for the sole purpose of sending this one time email.
We will not condition access or participation in an activity
iPartShow.com will not condition a user’s access or participation in an activity on giving out more personal information than what is considered reasonably necessary for the activity.
If however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users by posting a notice on our web site for 30 days.